HIGHLANDS HEALTH AND REHABILITATION CENTER
Nursing home in Memphis, TN
📍 3549 NORRISWOOD, MEMPHIS, TN 38111
Last updated: April 2026 · Source: CMS and facility dataset
Overall: 2 / 5 Inspection: 2 / 5 Staffing: 2 / 5 Quality: 2 / 5 Beds: 180 Provider Type: Medicare and Medicaid
HIGHLANDS HEALTH AND REHABILITATION CENTER Overview
HIGHLANDS HEALTH AND REHABILITATION CENTER has 180 certified beds in Memphis, TN, placing it in the large range for nursing homes in the area.
Reported CMS performance includes overall CMS rating of 2 / 5, staffing rated 2 / 5, health inspections rated 2 / 5, quality measures rated 2 / 5.
Facility details include ownership listed as For profit - Corporation, provider type: Medicare and Medicaid, council status: Resident council listed.
Inspection records list 2 fines totalling $308,570.00.
Staffing data shows RN hours per resident per day: 0.418; nursing staff turnover: 50.0%.
Families in Memphis often compare this facility with other skilled nursing options nearby.
Is HIGHLANDS HEALTH AND REHABILITATION CENTER a Good Nursing Home?
HIGHLANDS HEALTH AND REHABILITATION CENTER has an overall CMS rating of 2 / 5. This is a below-average overall score on the available CMS star scale. Reported supporting ratings show staffing is 2 / 5, health inspections are 2 / 5, quality measures are 2 / 5. The available data lists 2 fines totalling $308,570.00.
HIGHLANDS HEALTH AND REHABILITATION CENTER Ratings & CMS Scores
Overall Rating: 2 / 5
Health Inspection Rating: 2 / 5
Staffing Rating: 2 / 5
Quality Rating: 2 / 5
Long Stay Quality: 3 / 5
Short Stay Quality: 2 / 5
Weighted Health Survey Score: 58.75
Number of Fines: 2
Total Fines: $308,570.00
HIGHLANDS HEALTH AND REHABILITATION CENTER Facility Profile
CMS Certification Number: 445165
Address: 3549 NORRISWOOD, MEMPHIS, TN 38111
County / Parish: Shelby
Ownership: For profit - Corporation
Provider Type: Medicare and Medicaid
Certified Beds: 180
Average Residents Per Day: 156.7
Located In Hospital: No
Resident / Family Council: Resident council listed
Changed Ownership In Last 12 Months: No
Staffing Levels at HIGHLANDS HEALTH AND REHABILITATION CENTER
Reported RN Hours / Resident / Day: 0.418
Reported LPN Hours / Resident / Day: 0.952
Reported staffing snapshot: RN hours: 0.418, LPN hours: 0.952.
Operations & Turnover
Total Nursing Staff Turnover: 50.0%
Registered Nurse Turnover: 30.8%
City: Memphis
State: TN
Operational snapshot: average residents per day: 156.7, total nursing staff turnover: 50.0%, registered nurse turnover: 30.8%, located in hospital: No.
Frequently Asked Questions
What is the CMS rating for HIGHLANDS HEALTH AND REHABILITATION CENTER?
HIGHLANDS HEALTH AND REHABILITATION CENTER has an overall CMS rating of 2 / 5.
How many beds does HIGHLANDS HEALTH AND REHABILITATION CENTER have?
HIGHLANDS HEALTH AND REHABILITATION CENTER has 180 certified beds.
Is HIGHLANDS HEALTH AND REHABILITATION CENTER Medicare or Medicaid certified?
HIGHLANDS HEALTH AND REHABILITATION CENTER is listed as Medicare and Medicaid.
Where is HIGHLANDS HEALTH AND REHABILITATION CENTER located?
HIGHLANDS HEALTH AND REHABILITATION CENTER is located at 3549 NORRISWOOD, MEMPHIS, TN 38111.